Frequently Asked Questions

To reserve a Plinko board, visit our booking page, select your desired board and rental period, fill out the reservation form, and submit your request. We'll confirm your booking within 24 hours.

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. All transactions are secure and encrypted for your safety.

Yes, we offer customization options for our Plinko boards. You can choose colors, add your logo, or request a unique design to match your event theme.

Cancellations made at least 72 hours before the rental date are fully refundable. Cancellations within 72 hours may incur a partial fee. Please refer to our terms and conditions for more details.

Yes, we offer setup and teardown services for an additional fee. Our professional team will ensure that your Plinko board is properly installed and removed after your event.

Yes, we provide insurance options to cover potential damages during the rental period. Please inquire during the booking process for more information.

If your Plinko board arrives damaged, please contact our customer service immediately. We will arrange for a replacement or repair as quickly as possible.

Yes, rental periods can be extended provided the Plinko board is not reserved by another customer. Additional fees may apply based on the extension duration.

Yes, we offer discounts for large group rentals and long-term engagements. Please contact our sales team to discuss available options.

Once your delivery is scheduled, you will receive a tracking number via email. You can use this number on our website to monitor the status of your delivery in real-time.