Terms and Conditions of PlinkoPlay

Welcome to PlinkoPlay. These Terms and Conditions outline the rules and regulations for the use of our services and website. By engaging with PlinkoPlay, you agree to comply with these terms fully and unconditionally.

Our goal is to ensure a fair and transparent experience for all users. These terms are designed to protect both our company and our customers while promoting a positive and professional environment.

Please read these Terms and Conditions carefully before proceeding. If you have any questions or concerns, feel free to contact our support team for clarification.

Service Overview

PlinkoPlay provides premium Plinko boards for rental and purchase. Our services are designed to bring entertainment and joy to events of all types, from small gatherings to large corporate functions.

We offer a range of customizable options to meet the unique needs of our clients. Our commitment is to deliver high-quality products and exceptional customer service at every step.

By utilizing our services, you agree to adhere to the terms outlined in this document. This ensures a seamless and enjoyable experience for all parties involved.

• All rentals are subject to availability.
• Custom designs are available upon request with additional fees.
• Support is provided during business hours for all inquiries and assistance.

Booking and Reservations

To secure a rental or purchase, customers must complete the booking process on our website. Accurate and complete information is required to ensure successful processing of your order.

Once a booking is submitted, you will receive a confirmation email with the details of your order. Please review this email carefully and notify us immediately if any corrections are needed.

We reserve the right to decline bookings that do not meet our criteria or are incomplete. Our team will notify you promptly in such cases.

• All bookings must be made at least 48 hours in advance.
• Confirmation emails serve as proof of your reservation.
• Changes to bookings must be requested at least 24 hours before the rental date.

Payment Terms

Payments for rentals and purchases must be completed before the scheduled delivery or pickup. We accept various payment methods to ensure convenience for our customers.

Invoices will be issued upon request and must be settled within the specified time frame. Late payments may result in additional charges or cancellation of the order.

Refunds are processed according to our cancellation policy. Please refer to the relevant section for more details on eligible refunds.

• Accepted payment methods include credit cards, PayPal, and bank transfers.
• All transactions are securely processed to ensure your safety.
• Receipts are provided electronically upon successful payment.

Cancellation and Refund Policy

We understand that plans may change. Cancellations must be made within the specified time frame to qualify for a refund or rescheduling.

Refund eligibility is determined by the timing of the cancellation. Orders canceled within 72 hours of the event may be subject to partial charges.

In cases where a refund is approved, the amount will be processed within 7-10 business days. Please contact our support team for assistance with cancellations or refunds.

• Full refunds are available for cancellations made 72 hours before the event.
• Partial refunds may apply for cancellations within 72 hours.
• Refunds are issued via the original payment method.

Use of Equipment

Customers are responsible for the proper use and care of rented equipment. Any damages incurred during the rental period must be reported immediately to PlinkoPlay.

Equipment must be returned in the same condition as received. Failure to do so may result in additional charges for repairs or replacements.

Instructions for setup and operation are provided with every rental to ensure safe and effective use of our Plinko boards.

• Follow all provided instructions for setup and operation.
• Do not modify or alter the equipment in any way.
• Report damages promptly to avoid additional fees.

Liability and Indemnification

PlinkoPlay is not liable for injuries or damages resulting from improper use of rented equipment. Customers are encouraged to follow safety guidelines and instructions provided.

By using our services, you agree to indemnify and hold PlinkoPlay harmless from any claims, damages, or expenses arising from your use of our equipment or services.

We are committed to ensuring the safety of our customers and the quality of our products. If you have any concerns, please contact our team for assistance.

• Use equipment responsibly to avoid injuries or damages.
• Adhere to all safety guidelines provided by PlinkoPlay.
• Contact us immediately in case of any issues during use.

Contact Us

If you have any questions, suggestions, or concerns about these Terms and Conditions, please do not hesitate to reach out to us. PlinkoPlay is dedicated to providing excellent support and ensuring your satisfaction.

Our team is here to assist you with any inquiries or requests. We value your feedback and are always looking for ways to improve your experience with us.

Thank you for choosing PlinkoPlay. We look forward to serving you and making your events unforgettable.

For any inquiries, please email us at: [email protected]